Privacy Policy

Morish Buyers Agency

Last updated: August 2026

Morish Buyers Agency respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information in connection with our buyer’s agency services and our website.

1. Personal information we collect

Depending on your dealings with us, we may collect personal information including:

  • your name, address, telephone number and email address;

  • details relating to your property requirements, preferences and budget;

  • information contained in correspondence, enquiries and agency agreements;

  • financial or transactional information relevant to a proposed property purchase;

  • identification and verification information where required by law;

  • information provided to us by your representatives, including solicitors, conveyancers, accountants or other professional advisers; and

  • information you provide when contacting us through our website, email, telephone or other communication channels.

2. How we collect personal information

We generally collect personal information directly from you when you contact us, engage our services, complete documentation or communicate with us during a property search or purchase.

We may also receive information from third parties where reasonably necessary to provide our services or comply with our legal obligations.

3. How we use your information

We may use your personal information to:

  • provide buyer’s agency and property acquisition services;

  • understand and manage your property brief;

  • research, assess and conduct due diligence on properties;

  • communicate with selling agents and other parties in connection with your property search;

  • negotiate and assist with property acquisitions;

  • communicate with your professional advisers;

  • administer our relationship with you;

  • issue invoices and maintain business records;

  • comply with legal, regulatory and professional obligations; and

  • respond to enquiries or requests.

4. AML/CTF obligations

Morish Buyers Agency may be required to collect and verify identification and other information in order to comply with applicable anti-money laundering and counter-terrorism financing laws and regulations.

Where required, we may use a third-party identity verification or compliance provider to assist with these obligations.

Information collected for these purposes will be handled in accordance with applicable privacy, AML/CTF and record-keeping requirements.

5. Disclosure to third parties

Where reasonably necessary, we may disclose personal information to third parties including:

  • solicitors and conveyancers;

  • real estate and selling agents;

  • building, pest, strata and other property consultants;

  • valuers and other professional advisers;

  • technology, data storage and administrative service providers;

  • identity verification and AML/CTF compliance providers; and

  • government, regulatory or law-enforcement bodies where required or authorised by law.

We do not sell your personal information.

6. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Personal information may be stored electronically or in other forms using systems and service providers appropriate to our business.

Where we no longer require personal information, we will take reasonable steps to securely destroy or de-identify it, subject to any legal or regulatory record-keeping requirements.

7. Overseas disclosure

Some technology or service providers we use may store or process information outside Australia.

Where personal information is disclosed overseas, we will handle that information in accordance with applicable Australian privacy requirements.

8. Website and cookies

Our website may collect limited technical information such as your IP address, browser type, device information and information about how you use the website.

We may also use cookies and similar technologies to improve website functionality, understand website usage and support our marketing activities.

You can generally adjust your browser settings to restrict or disable cookies.

9. Access and correction

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We will respond to requests within a reasonable period and in accordance with applicable privacy laws.

10. Privacy complaints

If you have a concern or complaint about the way we have handled your personal information, please contact us using the details below.

We will consider your complaint and endeavour to respond within a reasonable period.

If you are not satisfied with our response and the Australian Privacy Act applies, you may have the right to make a complaint to the Office of the Australian Information Commissioner.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology or legal and regulatory requirements.

The current version will be published on our website.

12. Contact us

For questions, requests or complaints regarding privacy, please contact:

Morish Buyers Agency

Email: victoria@morishbuyersagency.com.au

Phone: 0431950813